Accounts & Billing

Here’s where you’ll find information on how to read your bill and make payments.

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Understanding Your Bill

Accounts Billing Sample Bill

  1. Account Number

    Your 10-digit Account Number should be referenced on all correspondence and payments

  2. Bill Summary

    Billing and due dates, and total payment due

  3. Corix Contacts

    Customer Care, emergency, and other contact information

  4. Billing and Consumption History

    At-a-glance graphs will appear depending on your services

  5. Detachable Portion

    Attach this lower portion with mailed payments. Please write your 10-digit Account Number on the front of all cheques

  6. Payee Name and Remit Address

    Please ensure your online banking and cheques are completed accordingly

Paying Your Bill

Bank Debit or Credit Card

Use Corix Connect, the user-friendly online portal, to review your bills, make payments, manage your account, and explore a range of other features.

Pre-authorized Bank Debit

Simplify your life by setting up automatic bill payments directly from your bank account.

Credit Card

Make individual payments or set up Auto Pay on your credit card for hassle-free bill payments. 

Through Your Bank

Pay through your financial institution, either in-person, by telephone, or through online banking. You can use the payee details in the Payment Remittance section of your bill to set this up.

Mail

You can use the information in the Payment Remittance section of your utility bill to complete and mail cheques or money orders. Don’t forget to include the 10-digit Account Number on the front!

Regulatory Affairs

Rates and Tariffs

Learn about your rates, recent regulatory proceedings, and view the current tariff.

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Your Account

Login to Corix Connect

The Corix online self-service portal lets you take control of your utility accounts from the comfort of your home. You can:

  • View your bills and account details online.
  • Make secure payments electronically.
  • Receive timely payment reminders.
  • And more!

Not registered? Go to corix.com/register.

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